RETURNS POLICY

Last updated February 04, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, please email customer service at info@soulofanatolia.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Soul of Anatolia
Attn: Returns
RMA #
Bereketzade Mah. 
Camekan Sok. No:4/J 34421
Beyoğlu, ISTANBUL
Turkey

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange.

The following items cannot be returned or exchanged:

Socks

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

Sale items are FINAL SALE and cannot be returned.

If you have any questions concerning our return policy, please contact us at: info@soulofanatolia.com

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